Reference

The Rules That Govern Your Account on m99game

These legal terms set out what you agree to when you open and use an m99game account — covering your rights, our responsibilities, and how we handle your data.

Pakistan-region eligibility appliesAccount holder rights coveredData handling and privacyJazzCash, Easypaisa, Raast transaction termsContact and dispute process included

Explore the Lobby Read FAQ

What You Agree to When You Use m99game

m99game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you have read and accepted these terms. You confirm that you are of eligible age as required by local law and that you are accessing the platform from a region where it is permitted. We reserve the right to suspend or close

1
accounts that provide false registration details, including name, phone number, or payment wallet information. All transactions processed through JazzCash, Easypaisa, and Raast are subject to the terms of those respective payment providers in addition to our own. Funds deposited into your account are held for gaming
2
activity only and are not a financial product. Withdrawals are processed after identity verification is completed — this means your registered mobile number, CNIC details, and wallet account must match our records before a withdrawal is released. We may update these terms when required by operational
3
or regulatory changes; continued use of your account after any update constitutes acceptance. If you disagree with a change, you may close your account at any time by contacting our support team. Any disputes arising from account use will be handled through the contact channels listed
4
on this page, and we aim to respond to formal complaints within the timeframe communicated at the point of contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Protect Your Account and Your Data

Your account information is handled with care — here is what that looks like in practice. We use SSL encryption on all data transmitted between your device and our platform. Account login is secured with OTP verification sent to your registered mobile number, which means access requires both your password and your phone. We retain your account data for as long as your account is active and for a period after closure as required by our operational obligations. You have the right to request a summary of the data we hold on you or to ask for corrections to inaccurate details.

SSL Encryption

All data moving between your device and m99game is encrypted via SSL. This covers your login, payment details, and account activity on both mobile and desktop.

OTP Account Access

Every login is verified with a one-time PIN sent to your registered mobile number. No one can access your account without both your password and that OTP confirmation.

Data Retention Policy

We keep your account records for the duration your account is open. After closure, data is retained only as long as our operational and legal obligations require.

Your Right to Request Data

You can ask us to provide a copy of your account data or correct any details that are inaccurate. Submit that request through the live chat or email support channel.

LEGAL CONTACT PATHS

How to Reach Us for Legal or Account Queries

Have a question about these terms, your account status, or a transaction dispute? Our support team handles legal and account queries through the channels below. For wallet-related disputes involving JazzCash, Easypaisa, or Raast, have your transaction reference ready when you get in touch.

Live Chat Reach our account support team directly through live chat on the m99game site. Available during platform operating hours for account and transaction queries.

Email Support Send a detailed account or legal query to our support email. Include your registered phone number and the nature of your request for a faster resolution.

In-App Help Open the help section from your account dashboard on mobile or desktop. Tap the support icon to raise a query tied directly to your account record.

Common Questions About Your Legal Rights and Account Terms

These are the questions we get most often about account rules, data, and legal rights. If yours is not here, our support team can clarify through live chat or email.

Account access is available where local law in Pakistan permits. You must meet the minimum eligible age required by applicable law and provide accurate registration details including your mobile number and CNIC.

We collect your name, mobile number, CNIC details, and wallet account information for JazzCash, Easypaisa, or Raast. This is used for account verification, login, and processing withdrawals securely.

Yes. Contact our support team through live chat or email with your registered phone number and a data request. We will confirm the details we hold associated with your account.

Raise the dispute through live chat or email support with your transaction reference number and wallet details. Raast and Easypaisa transfers may also require confirmation from your bank or wallet provider.

After you close your account, we retain your data only for the period required by our operational obligations. You can ask for confirmation of the retention period through our email support channel.

We may update these terms when required. We will notify you through your registered contact details. Continued use of your account after an update means you have accepted the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoRaast Quickcash AccountRegister

The Rules That Govern Your Account on m99game

How We Protect Your Account and Your Data

How to Reach Us for Legal or Account Queries

Common Questions About Your Legal Rights and Account Terms

01 Who can open an account on m99game?

02 What data do you collect when I register?

03 Can I request a copy of the data you hold on me?

04 How do I dispute a transaction made through JazzCash or Easypaisa?

05 What happens to my data if I close my account?

06 Can the terms change after I open my account?

Legal

Related pages

Related pages